The Patriot Group is a full-service consulting firm that creates customized solutions for our client’s outsourcing needs which cover all stages of the account life-cycle.

Technology Solutions
Remote Employee Engagement
A next generation, patent-pending tool built to engage team members to drive improved customer experience, training, productivity, and compliance. With a streamlined implementation process and ease of adoption in your work-from-home or hybrid work model, CollaborationRoom is the most effective solution on the market for maintaining your company culture across a widely distributed workforce.

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Automation
RPA is intelligent automation that ensures that all operations across front office, middle office, back office and IT operations are executed at faster speeds, reduced cost and 100% accuracy; aimed at significantly improving the top and bottom line. Whether you are in healthcare, banking & finance, manufacturing or a global retailer, Robotic Process Automation can help any business by automating its repetitive, rule-based processes like invoice processing, payroll processing, HR administration etc.

RPA is software designed to operate in structured data environments, typically mimicking user interface (UI) interactions, or by connecting to APIs. The user interface can run on any software, including web-based applications, ERP systems, and mainframe systems.

Strategic Advisory Services
Receivables Management
The Patriot Group offers full-service executive consulting solutions to assist clients with finding hidden value within their receivables. Services include 1st and 3rd party collections, debt sales, and more. Opportunities can be found through modifications to the origination process, creating efficiencies in the recovery process or at a variety of other stages in the account life cycle. Consulting engagements are customized to fit the needs of our clients ranging from providing advice, to overseeing the execution of your strategic plan. We provide strategic guidance to navigate modeling, forecasting, due diligence, reporting, automation, and compliance.

Customer Care
TPG works with global outsourcing (BPOs) providers, effective solutions that drive improved customer experience, training, productivity, and compliance. Additionally, TPG draws on its extensive network to create partnership opportunities for their clients with established, cutting-edge customer care BPOs

Merchant Account Services
TPG through its Partnership Program delivers comprehensive offerings across a variety of diverse industries. Our Experts have over 25 years in the industry, so we know how to navigate through challenging waters.

Through continued innovation and constant dedication our solutions and merchant education allow all of our clients flexibility and ease when doing business. Through our Partnership Channels we provide a full suite of merchant account services including pay-by-text, with the most competitive rates across the industry. The experience and focus delivering a superior customer experience, fraud protection, and commitment to our clients makes our solutions a trusted platform for all of your merchant account needs.